Communicating Effectively to your Team!

Don't let your workforce confuse a lack of communication, with a lack of care.

Too often things are not implemented, or problems not resolved, because a lack of communication has left people to wonder, often resulting in a less than flattering impression or outcome.

How do we address this?

SMARTER - Set clear expectations, communicate these expectations personally.

SIMPLER - Communicate face to face and encourage feedback. Posters and emails only reinforce the initial conversation, and should not be used for the primary message.

SAFER - Include people in the process, only when they are engaged can you expect the desired outcome.

If you only take away 1 point from this video it is that Emails = supplementary form of communication. Nothing is as effective or and engaging as a face to face discussion.

If it's worth doing, its worth getting in front of your stakeholders and driving a good outcome.

‪#‎SmarterSimplerSafer‬ ‪#‎SafetyShare‬